These detailed documents are available in English and Chinese.
Requests & cancellations
No sign-in required.
Submit a withdrawal, refund, renewal cancellation or personal-data request here. The effect and timeliness of a declaration that meets applicable legal requirements do not depend on completion of our review. We preserve its original submission time. Recording the declaration does not confirm that PayPal has stopped billing.
Signed-in members can cancel renewal in the member room · Manage automatic payments in PayPal
Keep your request receipt. If a billing date is near, you may also contact yuanqitmas@gmail.com to follow up; additional contact does not change your original submission time.